Conducting a competitive analysis of spas among a representative sample of Geneva residents - Assessing brand awareness - Evaluating the acceptability of the concept of a 100% private space without encountering other clients - Analyzing various visual and content concepts, with a focus on user experience - Organizing an ethnographic study by accompanying spa clients to understand key elements of the journey - Launching a quantitative study targeting the population of the canton of Geneva through an online panel with A/B testing C O N F I D E N T I A L - D O N O T S H A R E W I T H O U T P E R M I S S I O N LET’S KEEP IN TOUCH! Frédéric RENALDO
Anonimous
Customer Journey Reimagined

