Our Services

Built on years of market research and consulting expertise, and supported by innovative partners, we help organizations make smarter decisions.

Services

Capabilities & Partners

Global Online Panels

We provide access to millions of verified respondents across Europe and worldwide, from broad consumer groups to hard-to-reach B2B audiences. We work with ISO 20252-certified panels to ensure high standards in sampling, fieldwork, and data quality. The Swiss subsidiary of the Bilendi group is our primary partner.

Moderators & Interviewers

We work only with moderators we already know and trust, selected for their expertise, language capabilities, and strong understanding of local cultures. Drawing on decades of experience in market research, we partner with moderators who have themselves worked in major research firms.

Advanced Analytics

We leverage advanced analytics, machine learning, and AI to process and interpret complex data. Our main partner, Stat and More, works closely with us on statistical modelling, data processing, and dashboard development.

Experience Platforms

We have deep hands-on experience with leading CX, VoC, and community SaaS platforms and hold certifications on several of them. We help clients choose, implement, and optimize the right solution for their goals, ensuring technology genuinely enhances customer and employee experiences.

Forecasting & Foresight

We partner selectively with top foresight experts, forming a close collaboration that helps our clients anticipate the changes ahead. By combining weak-signal detection and deep sector knowledge, we build concrete scenarios that support strategic decision-making.

Data Hosting & Security

All our data, including survey results, recordings, analyses and email servers, is hosted by Infomaniak, an independent Swiss provider known for the reliability of its infrastructure. Our file-transfer tools and online workspaces are also hosted by the same provider, ensuring a consistent level of security across all our systems.